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Where are we located?We have three locations: - SOCIAL HUB OUTDOOR: Alexanderstraße 40, 10179 Berlin. Non-slip, hard-court feel, smaller than a regular tennis court. Regular tennis shoes. - TiB INDOOR: Columbiadamm 111, 10965 Berlin. Carpet court, only tennis carpet shoes. - TiB OUTDOOR: Basketball "Safe Space " und Tennisplatz @ Tempelhof field. Regular tennis shoes.
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How about the gear and the class language?We provide rackets at no additional cost. For our indoor location, tennis carpet shoes are required. You can rent these for 2 € at the reception of TIB. Our official language is English, and classes are conducted in English unless specified otherwise. However, our coaches speak multiple languages, including German, French, Spanish, Bulgarian, Dutch, Turkish, and many more.
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What about private lessons, team-building or class packs?Our focus is on group classes and team training, as we believe in building strong teams on and off the court. However, we offer individual support if needed. Please reach out with your request. Private lessons are currently available only at our POP-UP COURT at The Social Hub. We will release class packs and bundles very soon. eyes open :)
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What is our weather policy?If the weather does not permit outdoor play, we will cancel the class 2 hours in advance and issue a refund. If rain starts after the class begins and it's less than 20 minutes into the session, you will receive a refund. Unfortunately, no refund is possible if more than 20 minutes of the class have passed.
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How do I assess my tennis level?Please book the appropriate class for your level. Refer to the "Tennis Levels" page before booking. If you're unsure, feel free to contact us—we're happy to assist.
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What about our cancellation and weather policy?We have a 24-hour cancellation policy. Cancellations or reschedules can be made via your profile on the Wix members app. Cancellations less than 24 hours before class are non-refundable. If weather conditions make play unsuitable before the class starts, we’ll cancel and refund you. However, if the class has started and 15 minutes have passed, no refund will be issued.
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